Tool integration (Six Sigma, LEAN, TOC)
Six Sigma focuses on variation, LEAN on flow / waste and Theory of Constraints (TOC) focuses on constraints (obviously). Organisations tend to gravitate to one improvement tool which limits their ability to solve problems (if all you have is a hammer, everything looks like a nail). JVP ie has experience using a variety of business improvement approaches and combines the most appropriate ones to align with the characteristics of the problem to be solved.
Systems Thinking and Complex Systems Analysis
Peter Senge popularised Systems Thinking in his seminal work “The Fifth Discipline.” Most Business Improvement approaches (RCA, PDCA, DMAIC) are linear and reductionist in their approaches. However, many problems encountered in organisations are complex and require a more iterative and subtle approach to resolve them. Using learnings from Chaos and Complexity science and incorporating the thinking of Senge and Snowden, JVP ie has developed a hybrid approach to analysing and solving complex problems.
Organisational Change Management
Most organisations and improvement coaches focus on the technical or analytical elements of a problem and its resolution. However, as we’ve all experienced, without the appropriate level of engagement, even the best solutions fall by the wayside. Kotter developed his basic change model based on years of research. JVP ie has adapted this to create a model that aligns with the various improvement approaches available.
Defect Elimination is a term used by many organisations to describe a holistic approach to improving business performance by focusing on the elimination of defects. JVP ie tailors a DE program to suit an organisation’s maturity, capability and improvement trajectory.